- After Sales Service -
We know that aftersales service matters
We honour the long-term cooperation with you ever-since your purchase. Million Base put great emphasis on knowledge updates concerning machinery use. Our professional staffs are here whenever you have queries.
Support details We are here to help
Operation & Maintenance Training
Preventive Maintenance
Fix your machine in Tunnel

Upon arrival of machinery, our professional technicians will perform training for operators, topics include:

  • Basic operation and Safety requirement
  • Regular and Occasional Maintenance
  • Fundamental check-up procedures

Our personnel are well trained to know electrical system well. Also, overseas suppliers service technician comes to Hong Kong regularly, to support client with us.

We know the importance of regular maintenance. During the warranty period we will provide free periodic replacement service. Service includes replacement of filters, belts, engine oil, hydraulic oil, etc. We want to make sure the machines run smoothly.

Our technicians will visit job sites actively to understand operators’ operation situation. We will also communicate with client mechanics and provide professional advice.

We know that your project schedule is extremely tight. Any delay would lead to significant financial loss. In case of machine break-down, our Mobile Service Unit will arrive at your job site immediately to look into issue, so as to minimize project delay.

Problems arise inside the tunnel? No worries, our engineers are qualified in Confined Space Safety Training. We are ready to enter tunnels anytime.

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