- After Sales Service -
We know that aftersales service matters
We honour the long-term cooperation with you ever-since your purchase. Million Base put great emphasis on knowledge updates concerning machinery use. Our professional staffs are here whenever you have queries.
Operation & Maintenance Training
Fix your machine in Tunnel
Upon arrival of machinery, our professional technicians will perform training for operators, topics include:
Basic operation and Safety requirement
Regular and Occasional Maintenance
Fundamental check-up procedures
Our personnel are well trained to know electrical system well. Also, overseas suppliers service technician comes to Hong Kong regularly, to support client with us.
We know the importance of regular maintenance. During the warranty period we will provide free periodic replacement service. Service includes replacement of filters, belts, engine oil, hydraulic oil, etc. We want to make sure the machines run smoothly.
Our technicians will visit job sites actively to understand operators’ operation situation. We will also communicate with client mechanics and provide professional advice.
We know that your project schedule is extremely tight. Any delay would lead to significant financial loss. In case of machine break-down, our Mobile Service Unit will arrive at your job site immediately to look into issue, so as to minimize project delay.
Problems arise inside the tunnel? No worries, our engineers are qualified in Confined Space Safety Training. We are ready to enter tunnels anytime.
Manitou’s technician arrived Hong Kong and performed operation training for operator.
Certified by Manitou, Million Base’s technicians are qualified to train operators, about safety use of platform.
Everyone was concentrated in Million Base technician’s teaching, on how to use the platform control of Manitou MRT-X1840E Rotational Telehandler.
PAUS Scaler has a platform attachment as well, and Million Base technician was teaching operator about controling the platform.
Million Base technician was sharing knowledge to customer, about the reversal rotation ability of engine fan, of Komatsu wheel loader.
Million Base electrician was teaching customer foreman, about the operation of Zitron Fan VSD.
Zitron’s Spanish technician arrived Hong Kong to perform fan motor vibration checking.
Zitron’s Spanish technician was sharing his idea about how to set the VSD parameters of Zitron Fan.
CIFA’s experience Italian technician arrived Hong Kong, to train operators the use of Boom Pump remote control.
Million Base technicians were performing start up checking, when the Terex Articulated Dump Trucks were new arrived.
CIFA’s technician, together with Million Base technician, stayed in tunnel and checking the shotcreting condition of CIFA CST-8.20.
Seoul’s Korean experience technician also came to Hong Kong, performing the best way to operate their Rock Splitters.
Komatsu’s technician came to perform start up training, for their WA380 wheel loader.
Zoomlion’s technician taught operators the safety issue of using a truck mounted concrete pump.
All of us are discussing the maintenance issue of Zoomlion’s truck mounted concrete pump
As per request by customer, we held a training of Komatsu Operation Safety for all workers. Komatsu arranged two experienced engineer as the presenter.
As first time using Rock Splitter, China State arranged a group of their workers to attend our product training. It was a huge success.
A group photo after operation training of CIFA CSS-3 Concreting machine.
A group photo after operation training of Manitou 160ATJ Cherry Picker.
A group photo after operation training of Zoomlion 22H3Z Truck Mounted Concrete Pumps.
Not many people knows that in the Ventilation Fan field, what needs to be taking great care of, is not the fan, but the VSD. Therefore, Million Base electrician periodically goes to customer job site, and make sure the setting of their VSD is correct.
Zitron Supplier is listening to the sound of fan motor, to check whether any abnormal noise exist during warranty period.
Million Base technicians check the wire of the Zitron motor, to prevent wire is earthed.
Manitou rotation telehandler’s boom is chained type, and Million Base technician is teaching job site worker how to do daily maintenance – to grease the telescopic chain.
Million Base technician is performing filter replacement during warranty period, and teaching customer as the same time.
Million Base technician is showing how to lubricating the chain from the back of the telescopic boom, as a preventive maintenance.
Million Base do care job site environment. When doing hydraulic oil changing, Million Base support to place plastic sheet on ground, to prevent spitted oil affected ground cleanliness.
Of course, pipes will be used to help change axle oil, to help keep job site clean.
Million Base technican is doing regular checking of the rock splitter cylinder, to see any of the piston is broken.
Regular checking of gen set, to make sure there is not water leakage, oil leakage, and alternator voltage is normal.
After regular checking, it is found that the battery charging voltage is higher than normal (around 13V). This is result a shorten battery life.
It is always a good habit to use Manitou genuine filter to perform maintenance filter replacement.
Manitou secondary air filter, primary air filter , engine oil filter, fuel filter, and fuel oil/water separator (From left to right).
Million Base uses genuine Perkins air filter for Saonon gen set.
Million Base always keeps enough filters for periodic maintenance replacement.
Million Base electrician goes to tunnel, and undergo checking services immediately, when it happens a break down.
Million Base electricians are checking the valve, inside the tunnel.
Seoul Rock Splitter’s hydraulic oil pump is being fine-tuned by Million Base mechanics .
The pressure of Motor pump is not stable, mechanics are checking out the reason inside workshop.
After boom sensor is replaced, Manitou is undergoing Boom Calibration, in the tunnel of admiralty station, by Manitou service person.
Electrician is changing wire of the VSD in tunnel.
At another job site, Million Base electrician is checking the VSD of Zitron Fan.
Light is always not sufficient in tunnel, it is a must to bring torch during servicing.
After a little accident in job site, Million Base mechanic person is installing new fan blades.
Undergoing a repair work on the Articulated Dump Truck.
Using the help of excavator safely.
A new gear box is installing into a machine.
Million Base Technician is fixing the Micro Switch of Manitou Platform. This Micro Switch is to ensure the platform is not excess the loading limited, ie 1 ton.
The Hydrostatics Transmission system is being fixed.
Million Base technicians are all experience in 3B6 safety system of Manitou, and able to out the problem once it has malfucntion.
There are Mirco Switches on the outriggers of the Manitou machine, and to sense whether the outriggers are out.
After repaired the Ventilation Fans, Vibration Sensors are used to check the any significant vibration.
Every Manitou Rotational Telehandler has its Electronic Card, controlling its movement. Its status can also be checked, via it different lights.
The ball joints of gear box shaft is damaged. Thank you for supplier’s well stocking, a new spare part is sent immediately after ordered.
The Axle is being placed down, and going to be fixed.